The Steganos company slogan "Privacy made easy" makes it clear that our customers' need for privacy is our focus. The protection of personal data is therefore of the highest priority for us - compliance with the legal provisions on data protection is a matter of course for us.
In the following we would like to briefly explain how Steganos stands on data protection, how exactly we protect your data and what it means for you when you use our personalizable services.
Personal data is the data that can be used to determine your identity. These can be: Name, address, postal address and telephone number. Information that is not directly associated with your real identity, such as favourite websites or the number of users of a website, is not included here.
The content of our website can be used without revealing your identity. If you register for one of our personalized services, order a product or subscribe, we will ask you for your email address and other personal information. It is your free decision whether you enter this data. However, should you decide to purchase one of our software products, you will be asked for certain personal data that are necessary to complete the purchase process. This data depends on the payment model you have chosen. The data will only be used by the partners responsible at the time of the order to process the purchase process and will only be stored for this purpose. These data - unless absolutely necessary for the execution of the purchase process - will not be made accessible to third parties in extracts.
If you contact our customer service via the contact form, your request will be stored in a database together with the information voluntarily provided therein (if available). This information is used exclusively by our customer service to process your request. The data collected in this way is also used for statistical evaluations within Steganos Software GmbH. Neither the raw data nor the results of the evaluations will be made available to third parties, even in part.
We store your data on specially protected Steganos servers in Germany. Access to it is only possible for a few specially authorised persons. All identity-related information is only collected by us if you have expressly permitted us to do so.
Disclosure of personal information to third parties
Steganos does not pass on personal user data to third parties unless the user has given his express prior consent or there is a legal obligation to do so. An exception are certain technical service providers carefully selected by us and bound by our instructions who take on certain tasks for us. These tasks include, for example, sending our newsletter (order data processing) or collecting and processing anonymous data on user behavior or collecting information on software errors that have occurred in order to improve the Steganos website.
Right of revocation
If you have provided us with personal data, you can have it deleted at any time. Data for accounting and bookkeeping purposes are not necessarily affected by a cancellation or deletion.
The use of our generally accessible offers is also possible without cookies.
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.
Amendment of the Directives
Steganos reserves the right to change the data protection guidelines at any time in compliance with data protection regulations.
Your rights, questions and comments